|
EFFECTIVE COMMUNICATION |
|
|
This workshop will enable
participants to become effective communicators, in meetings, over the telephone, and in any setting where they need to be heard and understood |
|
WORKSHOP STYLE |
|
The workshop is delivered
in a relaxed and friendly style |
|
LINKED
WORKSHOPS AND SERVICES |
 |
Non-Verbal
Communication |
| Reception Skills |
|
DURATION |
|
Usually one day from 10:00 - 16:00 |
|
|
DELIVERY
PACKAGE |
|
|
One-to-One |
|
Small Groups 2-5 |
| Large groups 6-12 |
|
|
WORKSHOP
OBJECTIVES |
|
By the end of this
workshop participants will be able to: |
- Explain the
importance of body language as a communication tool
- Use body
language to support verbal communication
- Read non-verbal
cues given by the listener
- Apply
active listening techniques
- Demonstrate how
to use questioning skills
- Apply effective
rapport building skills
- Use alternative
methods of communication, where spoken language may not be effective
- Communicate
verbally in a clear and effective way
|
|
 If you are interested in this, or any of our other workshops or services, then please complete the on-line
enquiry form |
