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Client List 2010

ASSERTIVENESS SKILLS

This workshop will help participants to develop effective assertive behaviour and will build their confidence so that they are better equipped to deal with difficult situations and people that they find difficult

WORKSHOP STYLE AND NUMBERS

The workshop is delivered in a relaxed and friendly style. one-to-one, small groups 2-5, and large groups 6-12

LINKED WORKSHOPS AND SERVICES

 

Dealing With Difficult Situations

Managing Boundaries

DURATION

Usually one day from 10:00-16:00

DELIVERY PACKAGE

One-to-One

Small Groups 2-5
Large groups 6-12
WORKSHOP OBJECTIVES

By the end of the workshop participants will be able to:

  • Understand what assertive behaviour is

  • Understand the benefits of acting assertively

  • Understand different styles of behaviour

  • Recognise your rights and responsibilities

  • Demonstrate how to set boundaries

  • Make reasonable requests without manipulating others

  • Say NO - without feeling guilty or causing offence

  • Choose and use assertive language - powerful words and phrases

  • Understand body language - your own and others

  • Give and receive feedback constructively, and enhance self-esteem

  • Tackle barriers to assertion

If you are interested in this, or any of our other workshops or services, then please complete the on-line enquiry form

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